Delivery & Returns
General Delivery Information
Colchester Oyster Fishery has built it's name and reputation in the industry over the past 40 years as being a quality shellfish supplier. All our products are packed and prepared to order with close attention paid to every single customer.
Orders placed before 12noon can be delivered the following day and your shellfish will arrive in smart silver insulated boxes and wooden veneer tubs for the oysters, both of which provide the perfect packaging for presents or special occasions. Our designated delivery company will deliver your order by 12noon on the day of delivery. Please ensure someone is at the delivery address to receive your order.
Postage and packaging is £12.95 to all UK destinations for delivery Tuesday-Friday inclusive. For Saturday morning deliveries the postage and packaging is £27.25.
Additional Information
Delivery can be to any address as long the address at which your payment card is registered is also present on your order. All deliveries must be signed for (except items sent by post and which are small enough to be put through your letterbox).
When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order.
Delivery will be between the hours of 7am and 12noon; we are unable to confirm a time.
Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and Colchester Oyster Fishery Ltd shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.
Postage
You will only pay one delivery charge per order, which will be the highest depending on the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order.
Force Majeure
Colchester Oyster Fishery Ltd shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Returns
If you need to return a product purchased from Colchester Oyster Fishery Ltd then you must notify us immediately upon receipt.
The goods should also be returned with their original box, packing and accessories.
Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.
Colchester Oyster Fishery Ltd
United Kingdom
This returns policy does not affect your legal rights.
Cancellation of Orders
You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by following the links on the Colchester Oyster Fishery Ltd website, or by phoning us on +44 (0)1206 384141 .
All orders taken before 12noon will be processed and sent for delivery by 12noon the following day.
Colchester Oyster Fishery has built it's name and reputation in the industry over the past 40 years as being a quality shellfish supplier. All our products are packed and prepared to order with close attention paid to every single customer.
Orders placed before 12noon can be delivered the following day and your shellfish will arrive in smart silver insulated boxes and wooden veneer tubs for the oysters, both of which provide the perfect packaging for presents or special occasions. Our designated delivery company will deliver your order by 12noon on the day of delivery. Please ensure someone is at the delivery address to receive your order.
Postage and packaging is £12.95 to all UK destinations for delivery Tuesday-Friday inclusive. For Saturday morning deliveries the postage and packaging is £27.25.
Additional Information
Delivery can be to any address as long the address at which your payment card is registered is also present on your order. All deliveries must be signed for (except items sent by post and which are small enough to be put through your letterbox).
When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order.
Delivery will be between the hours of 7am and 12noon; we are unable to confirm a time.
Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and Colchester Oyster Fishery Ltd shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.
Postage
You will only pay one delivery charge per order, which will be the highest depending on the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order.
Force Majeure
Colchester Oyster Fishery Ltd shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Returns
If you need to return a product purchased from Colchester Oyster Fishery Ltd then you must notify us immediately upon receipt.
The goods should also be returned with their original box, packing and accessories.
Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.
Colchester Oyster Fishery Ltd
United Kingdom
This returns policy does not affect your legal rights.
Cancellation of Orders
You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by following the links on the Colchester Oyster Fishery Ltd website, or by phoning us on +44 (0)1206 384141 .
All orders taken before 12noon will be processed and sent for delivery by 12noon the following day.